1. About us and these terms
The Services are provided by KAVRO LTD (“KAVRO”, “we”, “us”, “our”), a provider and publisher of mobile and web applications. You can contact us at [email protected].
“Services” means our website at kavro.fit, the mobile applications we publish (“Apps”), our web applications, and any related content, features, updates and support. These Terms of Service (“Terms”) form a legally binding agreement between you and KAVRO. Our Privacy Policy, End User Licence Agreement, Acceptable Use Policy, Cookie Policy and Refunds & Subscriptions page are incorporated into these Terms. Individual Apps may have additional terms, which will be presented to you in the App.
If you are using the Services on behalf of an organisation, you confirm you are authorised to accept these Terms on its behalf.
These Terms apply to end users of our published products. Client development projects are governed by a separate written agreement, which takes precedence over these Terms for that engagement.
2. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the Services. If you are under 18, you confirm that your parent or guardian has reviewed and agreed to these Terms. Some Apps or features may have a higher minimum age, which will be shown on the App's store page.
3. Your account
- Some features require an account. You must provide accurate information and keep it up to date.
- You are responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately at [email protected] if you suspect unauthorised use.
- You may not share, transfer or sell your account.
- You can delete your account at any time — see Delete Account.
4. Licence to use the Services
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial purposes. Apps are licensed, not sold. Further licence terms for our Apps are set out in the End User Licence Agreement.
5. Restrictions and acceptable use
You agree not to, and not to allow anyone else to:
- copy, modify, distribute, sell, rent or sublicense any part of the Services;
- reverse engineer, decompile or disassemble the Services, except to the extent permitted by law;
- circumvent, disable or interfere with security features, usage limits or purchase verification;
- use bots, scrapers or automated means to access the Services without our written permission;
- upload malware or attempt to gain unauthorised access to our systems or other users' accounts;
- use the Services for any unlawful, harmful, fraudulent or infringing purpose; or
- breach our Acceptable Use Policy.
6. Your content
You keep ownership of content you create, upload or submit through the Services (“Your Content”). You grant KAVRO a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process and display Your Content solely to operate, provide and improve the Services for you. This licence ends when you delete Your Content or your account, except for backups retained for a limited period and content you have shared with others.
You are responsible for Your Content and confirm you have the rights needed to share it. We may remove content that breaches these Terms or the law.
7. Feedback
If you send us ideas, suggestions or feedback, you allow us to use them without restriction or compensation to you.
8. Purchases, subscriptions and pricing
- Some features require payment, either as one-off in-app purchases or auto-renewing subscriptions.
- Purchases in mobile Apps are processed by Apple or Google and are also subject to their terms. Prices are shown in the App before purchase and include applicable taxes where required.
- Subscriptions renew automatically until cancelled. You can cancel at any time in your App Store or Google Play account settings; cancellation takes effect at the end of the current billing period.
- Refunds for store purchases are handled by Apple or Google according to their policies.
- We may change prices for future billing periods with advance notice.
Full details are on our Refunds & Subscriptions page.
9. Health, fitness and wellbeing disclaimer
Some of our Apps provide fitness, nutrition or wellbeing content. This content is for general information and motivational purposes only. It is not medical advice and is not a substitute for professional diagnosis or treatment. Consult a qualified healthcare professional before starting any exercise, diet or health programme, especially if you have a medical condition, are pregnant, or are taking medication. Stop exercising immediately and seek medical help if you feel pain, faintness or shortness of breath. You participate in any activity at your own risk.
10. Intellectual property
The Services, including all software, designs, text, graphics, logos, icons, audio, video and the names “KAVRO” and “KAVRO LTD”, are owned by KAVRO or its licensors and are protected by copyright, trade mark and other intellectual property laws. Nothing in these Terms transfers any of these rights to you, except the limited licence in section 4.
If you believe content on the Services infringes your intellectual property, email [email protected] with details of the work, the allegedly infringing material, your contact information and a statement that your complaint is accurate and made in good faith.
11. Third-party services
The Services may integrate with or link to third-party services such as Apple, Google, Firebase, health platforms, payment providers and advertising networks. We do not control and are not responsible for third-party services, which are governed by their own terms and privacy policies.
12. Changes and availability
We continually improve the Services and may add, change or remove features. We will try to give reasonable notice of changes that materially reduce the functionality of a paid feature. We aim to keep the Services available but do not guarantee they will be uninterrupted or error-free; we may suspend them for maintenance, security or reasons outside our control. We may stop offering an App, in which case we will give reasonable notice where possible and, where required by law, a pro-rata refund of any prepaid subscription fees for the unused period.
13. Suspension and termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you materially or repeatedly breach these Terms, if required by law, or if your use creates risk or legal exposure for us or other users. Where reasonable, we will give you notice and an opportunity to remedy the breach. Sections that by their nature should survive termination (including 6, 7, 10, 14, 15, 16 and 19) will survive.
14. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available”. We do not make any warranty that the Services will meet your requirements or achieve particular results. Nothing in these Terms affects your statutory rights as a consumer, including your right to digital content that is of satisfactory quality, fit for purpose and as described.
15. Limitation of liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
Subject to the paragraph above:
- we are not liable for losses that were not reasonably foreseeable, or for business losses (including loss of profit, revenue, business opportunity or data), where you use the Services for business purposes;
- if we provide defective digital content that damages a device or other digital content belonging to you, we will either repair the damage or pay you compensation, unless the damage was caused by your failure to follow our instructions or install free updates;
- our total liability to you for all claims arising from or relating to the Services is limited to the greater of (a) the amounts you paid us for the Services in the 12 months before the event giving rise to the claim and (b) £100.
16. Indemnity
If you use the Services for business purposes, you agree to indemnify KAVRO against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services. This section does not apply to consumers.
17. Changes to these Terms
We may update these Terms from time to time, for example to reflect changes in law or our Services. We will post the updated Terms on this page and, for material changes, notify you by email or in the App at least 30 days before they take effect. If you do not agree to the changes, you may stop using the Services and delete your account before they take effect.
18. General
- Entire agreement: these Terms and the documents referred to in them are the entire agreement between you and us about the Services.
- Assignment: we may transfer our rights and obligations to another organisation; we will tell you if this happens and it will not affect your rights. You may not transfer your rights without our written consent.
- Severability: if any provision is found invalid, the remaining provisions remain in effect.
- No waiver: a delay in enforcing these Terms does not waive our right to do so later.
- Third-party rights: no one other than you and KAVRO has any right to enforce these Terms, except Apple and Google as set out in the EULA.
- Events outside our control: we are not responsible for delays or failures caused by events beyond our reasonable control.
19. Governing law and disputes
These Terms are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings there. If you are a consumer living in the European Union, you also benefit from the mandatory consumer protection provisions of the law of your country of residence, and you may bring proceedings in your local courts.
Before starting legal proceedings, please contact us at [email protected] so we can try to resolve the issue informally.
20. Contact
KAVRO LTD
Email: [email protected]
Website: kavro.fit