Delete your account & data
You can request deletion of your account and associated personal data for any app published by KAVRO LTD at any time.
Option 1 — Delete inside the app
- Open the app and sign in.
- Go to Settings → Account.
- Tap Delete Account and confirm.
Your account is deleted immediately from active systems and you are signed out on all devices.
Option 2 — Request deletion by email
If you no longer have the app installed or cannot sign in, email [email protected] with the subject “Account Deletion Request” and include:
- the name of the app;
- the email address or sign-in method (Apple, Google, email) linked to your account.
Please send the request from the email address linked to your account so we can verify that you are the account holder. We may ask for additional information to confirm your identity. We will confirm once deletion is complete, within 30 days at the latest.
What is deleted
- Your account profile (name, email address, profile photo, sign-in identifiers).
- Content and data you created in the app (for example activity logs, preferences, saved items and uploads).
- Push notification tokens and device identifiers associated with your account.
What may be retained
- Transaction records — kept for up to 6 years where required for tax and accounting law.
- Backups — deleted data is purged from encrypted backups within 35 days.
- Aggregated or anonymised analytics that cannot identify you.
- Information we must keep to comply with legal obligations, resolve disputes or enforce our agreements.
Subscriptions
Deleting your account does not cancel subscriptions purchased through the Apple App Store or Google Play. Please cancel them in your store account settings first — see Refunds & Subscriptions.
Questions
Contact [email protected]. More detail is in our Privacy Policy.